h i p i n g P o l i c y
Shipping Policy
At The iquid Luxury, we’re dedicated to delivering your favorite wines to your doorstep with care and efficiency. Please take a moment to review our Shipping Policy to understand how we handle the shipping of our products.
Shipping Destinations:
We currently offer shipping within the continental United States. Unfortunately, we do not ship to international locations at this time.
Shipping Times:
We understand that prompt delivery is crucial to your wine enjoyment. Our team strives to process and ship orders within 7-14 business days from the date of purchase. Please note that this processing time may vary during peak seasons or promotional periods.
Delivery Options:
We offer standard ground shipping for all orders. The estimated delivery time for standard ground shipping is 3-7 business days from the shipping date, depending on your location. Expedited shipping options may be available at an additional cost. Please contact our Customer Support for more information.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping location. The total shipping cost will be displayed during the checkout process for your review before finalizing your purchase.
Age Verification:
By placing an order with The Wine Palette, you confirm that you are of legal drinking age in your state. Our carriers will require an adult signature upon delivery, and government-issued identification may be requested.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery.
Damaged or Missing Items:
In the rare event that your order arrives damaged or with missing items, please contact our Customer Support team within 7 days of receipt. We will work diligently to resolve the issue and ensure your satisfaction.
Contact Us:
If you have any questions or need further assistance regarding our Shipping Policy, please don’t hesitate to contact us.